Patients Frequently Asked Questions

  • Are there any restrictions because of age or current medical conditions?
  • Can anyone in my immediate family receive healthcare services from MPN?
  • Will My Physicians Network keep my medical information private?
  • Do I have to pay at the time of service?
  • Will I speak with a licensed healthcare provider?
  • Is there a limit to the number of times that I can call a doctor each month?
  • Can I use the services while traveling, both inside and outside of the United States?
Are there any restrictions because of age or current medical conditions?

There are no restrictions to access MPN healthcare due to age or any health conditions you may have.  Children must be represented by a legal adult to obtain services for direct retail consultations through the website or by phone since those are paid for at the time of service.

Can anyone in my immediate family receive healthcare services from MPN?

Yes, however, children must be represented by a legal adult to obtain services for direct retail consultations through the website or by phone since those are paid for at the time of service. If patients are members of a contracted client organization any members of the immediate family living in the same household will receive consultations as described for the member.

Will My Physicians Network keep my medical information private?

MPN has no access to private medical information that the patient does not provide.  A patient can permit the MPN provider to share their medical records with their MPN providers on the MPN EMR platform to help with their diagnosis.  Only the MPN providers have that information.  Records are NOT kept locally but rather are kept on redundant remote HIPPA compliant secure servers and are only available to MPN providers through secure communication channels.

Do I have to pay at the time of service?

Retail consumers who contact MPN, directly through our website or by phone, requesting a physician consultation for common ailments, prescription refills, laboratory tests, etc. will pay a small consultation fee at the time of the request. For members of organizations that are contracted with MPN, there are no co-pays or deductibles that need to be met. However, you must pay the pharmacy once you’ve received your prescription. If the patient has health insurance, a consultation paid for by the patient and provided by MPN may be able to be claimed by the patient for reimbursement.  This may also apply to prescriptions that are paid for by an MPN patient. MPN does NOT BILL INSURANCE on behalf of the patient for any consultations or prescriptions.

Will I speak with a licensed healthcare provider?

Yes. Our Telehealth program allows the patient to speak to one of the healthcare providers in our network of more than 500 U.S. Board-Certified Physicians and Nurse Practitioners (not a nurse or physician assistant), on the phone or through our secure web portal, to obtain non-emergency medical attention and prescriptions. A prognosis is provided over the phone; prescriptions are called-in or faxed to the local pharmacy.

Is there a limit to the number of times that I can call a doctor each month?

No. Retail patients can book an appointment or call in and pay per consultation on an unlimited basis.  If you are a member of one of our contracted organizations, as a patient, you can call the doctor an unlimited number of times each month, as needed, at no out-of-pocket cost.  However, if the MPN provider feels that you need to be seen by your primary care physician, or if they feel that you are excessively overusing the services, the physician may direct you to a more appropriate medical professional.

Can I use the services while traveling, both inside and outside of the United States?

Yes. Our U.S. Board-Certified Physicians are available to all MPN patients who travel throughout the United States and abroad.  Because MPN has providers in all 50 states you will connect with a healthcare practitioner licensed in the state you are in at the time of the call, or where you will be located soon if traveling.  The MPN healthcare provider needs to be licensed in the state in which you will pick up any prescription if needed.  When an MPN patient is outside the United States, the doctor is utilized as a medical adviser and cannot write a prescription.



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My Physicians Network,
Website Inquiry,
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Ste 100, Newton,
KS 67144 USA




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Contact us



Mailing Address

My Physicians Network,
Website Inquiry,
500 N Main St,
Ste 100, Newton,
KS 67144 USA




About Us


Our mission at MPN is to deliver the BEST Patient healthcare consultation experience with board-certified US based Physicians anytime, anywhere – direct to consumer and through organizations as a benefit. We will dramatically help organizations save significant amounts of money on their insurance and healthcare costs.



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816-388-0770


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M P Network LLC
500 N MAIN ST STE 100
Newton, KS 67114


Send us an email

info@myphysiciansnetwork.com




Contact us


Call us

816-388-0770


Visit us anytime

M P Network LLC
500 N MAIN ST STE 100
Newton, KS 67114


Send us an email

info@myphysiciansnetwork.com



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